Skip to content
HearingTracker
Log in

Phonak Target 6.2 (factory reset gose wrong)

This topic is closed.

8 replies466 viewsLast reply

Link to this topic

Hello All, During the reset to factory settings, something went wrong with the left bolero B70-PR. Now I keep getting the message that I need to reset it or do a firmware update. If I try to do that, it gives an error message. Now I just read that this might be solved with Target 6.2 (I use 9.0.5). Does anyone happen to have that??

Thanks in advance

5 people in this conversation1 min readJump to latest

How was it solved?
Did you need to use the older Target version? Or was it possible with several attempts to retry using the latest version?
I think this would be interesting for others. In case this happens to somebody else.
Thanks.

Kalevent68 received and installed a copy of Phonak Target 6.2 and with this he could successfully perform the factory reset on his left Bolero B70-PR

I had the same issue with my old Phonak Aids!

Have I bricked my Phonak Aid?
[Screenshot 2022-12-28 062111] I can not connect my Aid to software. It comes up with this message every time I try and factory reset it or try and sort firmware update. I have tried many times. [Screenshot 2022-12-28 062808] I was not even trying to do the firmware as the firmware has not been updated for a long time. I had a new battery in it as I always do. Can I scream, argh argh argh!!!

@tenkan should be able to help you with the software.

Tenkan sent me 7.1 and I got same result as with 10.1 (same error).
Best regards,
M. Andjelkovic

Related discussions