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Phonak Target Software Updates

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Sorry you’re having a problem. It worked for me.

I think the advice to reboot your computer and then start Target MIGHT help.

Steps I have tried:

  1. The installed Phonak program has been deleted
  2. Computer rebooted
  3. Anti-virus has been disabled
  4. Phonak program reinstalled using downloaded Target.exe that was previously downloaded to computer download files. (Don’t have another source for Target.)
  5. No change from previous observations.

Yes, Target does recognize a need to update. Three updates (i.e., Target, Media, and Sounds) are listed when I click on the Update icon.
Click on download for any one of the three the updates and nothing happens.

What Target version do you have?
Are you selecting stand alone?
Do not select Noah.

Are you able to connect to your aids?

Target Version: 6.1.7.47719
Release Date: 2019-08-16

Running Stand Alone, did not select Noah

Due to the uncertainty regarding the operational status of the Target software, I have not tried to connect to the hearing aids.

Not sure what you mean by “run Target setup from your file manager?” I downloaded Target and located the .exe file that was saved to my Downloads folder. The .exe file was executed and the Phonak Target icon was then saved to my desktop and the Target program was listed as an installed program which is accessible by left clicking the Windows Icon in the task bar.

Right click the target icon and select “run as administrator” if available.

In reply to @mymail123

I am trying to remember which file I used to load Target but it wasn’t Target exe. It was either the install file or setup file.

The post about run as administrator might be the right answer. That comes to mind too.

The exact name of the file I used to load Target was “Targetfypvc6.1.7.47719.exe”.

Tried running as admin; no change.

Thanks for the suggestions. I am going to call it a day/week/month and if I come up with a solution, I will set you know.

Thanks again

Go into my computer.
Find Target.
Double click it to see all the files in it.
Try loading from the install file or setup file.
Good luck

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