I am currently overseas and need to have my hearing aids reprogrammed remotely. Unfortunately, the provider who originally sold and programmed them is no longer responding to my emails.I have been told that only the original provider can reprogram them. Is this really the case? It is concerning that after purchasing hearing aids costing many dollars, a customer could be left without support simply because the original provider is no longer available.
I would appreciate your advice on what options are available to me. Thank you.
You’re ignoring this member’s posts.