Transfer Phonak Roger X receivers between hearing aids

I am never sure how to check the number of receivers, and how to transfer them. With my Roger On In, I do not have to press that hole on the back side or connect button. But it’s always hit and miss. Sometimes when I press the front button, it goes to another mode, sometimes starts with transfer, so I am really not sure what to do to get the same, desired operation. I refer to the device here, not the software or the transfer process.

See this post…

Phonak PDF on how to install and uninstall the receivers / licenses in to / out from a hearing aid from a Roger iN Microphone

Here’s a PDF which explains and shows clearly how to install and uninstall the receivers / licenses from a Roger iN Microphone. Also includes a You Tube Video of how to do it with a Roger On iN Microphone. [ - YouTube]

Well, with my previous receivers I was told the same, but I can do it by just pressing the front button. The problem is just that I never know how I do it

Just press the connect button with the hearing aids you want them transferred on only.

I have never done this but someone else posted that on the forum. I’ve only ever used the pin system.

Turn your other Aids off.

I don’t know which version I have. I got it roughly 2 years ago, but hardly ever use it. It has a pin hole, but I guarantee that transfer is also possible without using it.

@MilosDj said:

but I guarantee that transfer is also possible without using it.

Try it out if you know it will wok

I’ve done it 5 times so far, and it definitely works. I transferred receivers back and forth, and also have just installed receivers you informed us about ( thanks for that). It’s just that I never remember how I do it, it’s just pressing it until it starts transferring.

I tried it on a version 1 with 0 receivers and it first said I had 5 left so I clicked on the restore and it went through the process. after that I disconnected the ON IN and checked with the pin on the bottom and the display showed “0” receivers.
Connected to computer again and went through the process … now says I have 4 left … I clicked on restore and again it went through the process … disconnected and used a pin and still display say “0” receivers

Just tried this.
Emptied the On ,updated Roger to 1.27
Updated On despite it saying it was up to date 1.2.45997.
Retrieve licences.
Two appeared.
Checked with pin- Two licences installed!
This is crazy, the implications are serious.
Didn’t @1Bluejay have a Phonak rep involved in telling her she needed a second On?

@michael1 I see, this is what @Zebras was trying to explain.
Still doesn’t ring a bell.
I guess that’s why I don’t have PhD.

@Zebras said:

It might only work with the pin system

My Roger ON iN V2 sticks both required that special PIN to enable the license installation. Pin didn’t look special to me. It’s just any device that would allow someone to LIFT UP the clip on the Roger stick and push the pin in there. It was definitely a TWO-HANDED operation. And the Phonak rep had to do this two times over on EACH of my Roger sticks to xfer the license onto each pair of Lumity Life aids, then cross-xfer the license to the OTHER pair of Lumity Life aids. This way, I can put in either pair of Lumity Life aids and grab either Roger stick and I’m good to go.

Reminds me of how Spock played 3D chess on “Star Trek” almost 50 yrs ago, LOL. Never dreamed how relevant that game would be for me in 2023.

No, it works definitely without the pin. Here’s the proof,

OK, so the Phonak rep literally lifted UP that belt clip thing on the back of my Roger stick:

Here’s a video on HOW to install the license7.

And here’s how to UNinstall the license6.