Unitron Moxi V1‑R – Repeated reboot failure, no BLE broadcast, now solid‑red charging indicator

1. Initial symptoms

• Right aid intermittently shut down during normal use.

• When placed in the charger, it would show amber blink → green → then shut off.

• Left aid remained completely normal throughout.

2. Pairing behaviour

On my iPhone (Accessibility → Hearing Devices), I consistently saw:

• LE_L (Left ear Low Energy)

• R‑Unitron Hearing Aid (Bluetooth Classic)

• No LE_R (Right ear Low Energy broadcast missing)

This suggests the right aid was not entering BLE pairing mode even when removed from the charger.

3. Reboot attempts

I tried:

• Hard reboot (15 seconds in charger → remove)

• Extended reboot (2 minutes in charger → remove)

• Cleaning contacts

• Resetting iPhone Bluetooth and network settings

• Restarting iPhone

The right aid never produced the expected green blink sequence after removal.
Left aid always behaved normally.

4. Current state

When placed alone in the charger:

• The right aid shows a solid red LED

• The left aid shows normal solid green

From Unitron/Phonak documentation and user reports, a solid red on a rechargeable RIC typically indicates:

• Internal device error

• Battery controller failure

• Firmware boot failure

The right aid no longer boots, no longer broadcasts BLE, and cannot pair.

5. Request

Has anyone seen this exact failure pattern on Unitron/Phonak rechargeable RICs?
Is this typically:

• A battery module failure

• A charging‑contact issue

• A firmware corruption

• Or a mainboard failure requiring replacement?

Any insights from technicians or experienced users would be appreciated.