Which phone is most compatible with Phonak?

Hey @Steve12 since you got that Pixel 8, did you do a factory reset on it? You didn’t mention it, and it would be best to start with a clean slate, and be sure it’s running android 16 with the june play system update, too.

I guess android 17 has just dropped, so maybe you can upgrade to the latest after you reset.

The former owner installed a Graphene system. I talked to him now. He says the aids will never work unless I replace the Graphene with the original. I’ll ask my audiologist to verify that with Phonak, because the owner thinks I’ll lose all of my text and WhatsApp conversations if I reinstall.

Mate this is just getting plain weird, just throw the dam thing in the bin and buy a refurbished one from eBay or new Samsung with android 16 can be got for a few hundred dollars..

In my experience, Phonak is one of the most compatible hearing aid brands for smartphones and other Bluetooth devices. I currently use Phonak hearing aids and have tested them with several phones running different operating systems, including Android and iPhone (iOS). I have not faced any compatibility issues. Calls, media streaming, and Bluetooth connectivity have worked well across different devices. One thing that sometimes confuses new users is the MyPhonak app. I recommend pairing the hearing aids directly through the phone’s Bluetooth settings, just like you would with regular Bluetooth headphones. Once the phone recognizes and connects to the hearing aids, you can then install and set up the MyPhonak app. In my experience, this step helps prevent many connection problems that some users run into during the initial setup. Overall, I have found Phonak to be compatible with almost any modern smartphone and a wide range of Bluetooth-enabled devices.

@monteroalmeria said:

I recommend pairing the hearing aids directly through the phone’s Bluetooth settings, just like you would with regular Bluetooth headphones. Once the phone recognizes and connects to the hearing aids, you can then install and set up the MyPhonak app. In my experience, this step helps prevent many connection problems that some users run into during the initial setup. Overall, I have found Phonak to be compatible with almost any modern smartphone and a wide range of Bluetooth-enabled devices.

Very interesting!!! Thanks for that tip.

And no “hermetic ecosystem” to deal with either.

I’m with tenkan, toss the thing and get an inexpensive new phone. I’ve had nothing but cheap Tracfones all the time I’ve had Phonak aids, KS9s, KS10s, now Lumitys. During those years I’ve had LG, Galaxy, and right now an AT&T Phoenix 4 (running on Tracfone network), so it’s kind of old now. All have been inexpensive Androids and all worked without a hitch with the Phonak-based and Phonak aids.

The Costco audiologist always set up the Costco aids up for me, but sooner or later I’d get a new phone or something would happen, and I’d have to do it myself, and I bought the Lumitys off eBay so had to do them myself.

One thing I found is the way to set them up is to first install the app and then use it to make the BT connection.