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Rexton Reach hearing aids: Using Rexton Assist to Improve Settings

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Rexton Assist is available in the Rexton App. With it, you can change the settings in the “automatic” program by answering a series of questions posed about any hearing difficulty you’re experiencing while you’re using the Rexton Reach hearing aids in a particular environment (a noisy restaurant, for example). It will change some settings and ask you whether you want to keep the changes. If it’s an improvement then you should keep the changes, at least as long as you’re in that environment.

If you don’t want to keep the changes for general use, then you can discard the changes when you leave that environment by tapping on the gear icon at the upper right corner of the Rexton Assist module and tapping on “Revert all changes.” But make a note of your responses to the Rexton assist module when the changes were made. You’ll need this information if you want the fitter to make a new program for you.

You can tell your fitter what changes you made in Rexton Assist and then ask for a new program to be installed with those changes. It’s easy to do in the CONNEXX fitting software because the fitter can copy the Automatic program to another program slot, rename it, then use Rexton Assist in the fitting software to make the same changes you did in the app. After that you can easily change to that new program whenever you’re in that environment again.

You can test out all kinds of changes using Rexton Assist in different environments to find what works for you. You can do this as often as you want because you can “revert” to the original Automatic program whenever you want to.

Here is an example of how I used this feature. First, I played dialogue on my computer speakers in front of me for a variety of voice types here: AI Voice Generator with Emotional Text to Speech13
At the same time, I played different kinds of music from speakers behind me to simulate a noisy environment. Of course, I could control the volume of both the dialogue and the music to vary the loudness of the dialogue relative to the loudness of the background music. Then I made changes to my hearing aid settings using Rexton Assist while in that “environment.”

Rexton Assist asked me “What do you need help with?”. I responded “Other Voices”, then “Voices in General”, then “Incomprehensible”. It made changes and asked whether I wanted to keep the changes. For me, that improved my ability to understand the dialogue with music playing in the background.

I have the CONNEXX software and a Noahlink, So I created a new program that I called “Speech in Noise.” However, you can also ask your fitter to create a program, as I mentioned earlier.

-Bob

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Rexton Assist in the Rexton app only makes changes to the Automatic program. That said, in the Automatic program the Rexton Reach try to detect your listening environment. Environment classifications are quiet, noise, music, car, audio, TV, and headset mode. So, if you listen to music while in the Automatic program when you initiate Rexton Assist, the changes it recommends should be specific to the music environment. Then you can create a new “music program” with the changes.

I don’t think we can use Rexton Assist to create a directional microphone program. However, it may be possible in the CONNEXX fitting software. So your fitter might be able to do it for you.

First, copy the Automatic program to an open program slot and rename it. Let’s call it Focus. Under the Noise Reduction/Microphone tab (within the Fine Tuning tab), is a section on Microphone Management. It’s possible to choose different microphone setups. There are four choices:

  1. Auto Dir - this mode targets the area directly in front of the wearer for speech.
  2. Auto Stereo iLock - this mode improves the distance localization for speech in noisy environments.
  3. Auto iFocus 360 - the microphone automatically tracks the loudest speech whether to the side, back, or front of the wearer.
  4. Multi-Voice Focus - tracks multiple conversation partners.

You could try choosing option 1 for the Focus program and see whether it works.

Edited

Thanks for the info, I have the fitting software and use it. I was not aware of the mic options I will try it tomorrow, and also update to the new firmware. I have previously created a car program to reduce my left aid volume and tuned the right for my wife’s voice

Let us know whether it works for you.

I’ve only had my hearing aids for a few weeks and I don’t want to step on my hearing instrument specialist’s toes. So I haven’t actually done any programming. However, I’m going to suggest to her that, for now, I’ll only make changes to programs 2-6. That way, I won’t screw up improvements that she tries to make for me in program 1 (Automatic). I will still have a lot of room to play because I can modify any of the standard programs (including Automatic) in the software without modifying program 1.

I updated the firmware on my Rexton’s but had to reinstall the rexton app on my iphone and reboot the phone to get it to connect. I did add a program to front focus only per your idea, we will see if it works as well as the front focus in the rexton app in a noisy restaurant

I recently downloaded the software and noticed the rexton assist feature was grayed out and I’m not able to check the rexton assist, am I doing something wrong

Yeah your Audiologist made your fitting on their PC, so they’ll have access to it, what you need to do I think is make your own fitting in Connexx and you should then be able to access the changes made in the App.

The settings for microphone are available in the settings in Connexx, I tried several new programs for front focus and multi voice, I need to get to a noisy place to try them

Great, also another good way to set them up is taking your laptop into your local mall, cafe and making the adjustments on the fly ; )

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