Jabra Enhance Pro 20 Versus Enhance Pro 30

For those on this forum who have had issues with their local Costco Hearing Aid Center or the Specialists working there, I recommend that you write a letter, or send an email to Costco’s headquarters. They should be very interested in your less than ideal experiences. Obviously, your bad experiences must be a local issue and I would copy the general manager of that store. The business model for Costco to clean your hearing aids by dropping them off, and to provide you with supplies is that every time you enter the store, you will spend money shopping for other items while they are cleaning your hearing aids. One person mentioned that every time they enter Costco they spend about $400.

A recent Wall Street Journal article stated that Costco is the country’s second largest purveyor of hearing aids after the VA.

Nick, I’ve had the Pro 20’s for about 1.5 years. I’ve been demo’ing the 30’s for about a week now. They ARE better in noisy resturants, enough so that I’m going to bite the bullet and get a pair. Not a huge improvement for me, but a small step up. They’re the exact same size and use the same charger. Even the same custom mold I have for my right ear.

I was fitted with the Jabra 30 this morning, I have been using the Jabra 20.
There is quite a difference between the 20 and 30 … a great improvement In over all sound and clarity … just walking through Costco I could understand people talking in the next isle, even without Hear In Noise.

Thanks for the heads up. Did you keep your 20s as a spare set or return for credit against the 30s?

@GrayGhost (or anyone)

One more question about your Jabra 30 receivers since your audiogram somewhat compares to mine.

My fitter used a larger and more powerful set of receivers with my Jabra 20s (Vs the sandard set in my Resound Ones). Long story short - the reason is because I questioned if the 20s were powerful enough for severe hearing loss.

These required a new set of custom molds Vs what i already had, btw.

Just curious if your new receivers are standard or not. Or if you had any discussion with your fitter on the subject.

Your hearing loss is more severe than mine.
There are four different levels of receivers, SP, MP, HP, UP … from your audiogram I think the HP would be appropriate . That is larger in size … so need a different mold, I believe they are only available in in-bedded custom molds.
I have use the MP and HP … the sound quality (to me) is about the same.
I am currently using the MP receivers, in soft silicone molds, they are sufficient for my hearing loss. I have also ordered a pair of acrylic in-bedded MP molds.

Nick, Here’s what you get from Costco for ear molds. Costco does the ear impression and I think Jabra makes the mold. It’s very comfortable, more so then the tulip on my left ear. My right ear is worse off then my left. Most people don’t know I wear HA’s

Guessing acrylic, it’s hard, not flexible

Originally had a silicone dome on that ear, you can see the difference in the hearing loss on my audiogram. A mixture of a range accident, K9 barking next to that ear for 4 years and wearing a radio earpiece in my right ear.

Costco originally outfitted me with the tulip on my left, silicone dome on my right. There was too much feedback on the right HA.

Had the custom dome made, got rid of the feedback and was far more comfortable than the silicone dome.

Odd thing when I Demo’d the Jabra 30, they moved my custom mold to the demo unit and I got a LOT of feedback when I had a solid object near that HA. They said they can get rid of that with programming. I go in for a new hearing test and fitting for the 30’s next week.

@boosh said:

a range accident, K9 barking next to that ear for 4 years and wearing a radio earpiece in my right ear.

Military veteran?

WH

No it’s a Nexia, and yes as the Jabra are just rebranded ReSound models they use both the App and software.

jabra 20 = Nexia 9

jabra 30 = Vivia 9

My Jabra 20s are paired to my Android Tablet using the Resound Smart 3D app.

My Jabra 30s are paired to my S25 phone.

Note I had to turn off the Bluetooth on my phone while pairing the 20s to the tablet. My first attempt to pair the tablet failed. The app was seeing both sets of HAs, even with the 30s in the charger, until I disabled Bluetooth on the phone.

I did this yesterday, btw and used my backup Jabra 20s most of the day while the 30s stayed in the charger.

Now - Can you pair both sets of HSs in the same phone using two different apps? No.

For those using an iPhone to connect to the Jabra app, You can pair your hearing aids to an iPad. To make the switch, you have to just turn off the Bluetooth on the iPhone, and just turn it on the iPad and your hearings will now be connected to your iPad. This assumes you have the Jabra app on both devices and they have previously been paired. Unfortunately, GN’s version of Bluetooth can only connect to one device at a time. This is common with most Bluetooth devices. However, if you have Apple iPods they can automatically connect to either device without having to turn off one or the other. Neat trick that Apple reserves for their products.