New Costco Jabra Pro 30 question

Yes I see the “Tap” control option. However that has no effect on being able to have a hands free conversation. If my phone is in my pocket, the caller cannot hear me until I place my phone near my face.

All good points!! However Jabra should not indicate that the phone is ‘compatible’ if they know such critical features will or may not work. They need to say “buy a new phone if you wish to use our product”

Well Duh!! Auracast is NOT BT. All the App does is turn ON the Auracast channel channel in the HA/ After that you can literally turn off your phone and Auracast plays on.

I imagine it your phone then, i see its not on the hands free compatability list. I can have my phone in my car, be outside putting something in my trunk and tap to answer then have a conversation. Same when my phones in my back pocket. As long as im within bt range, im hands free and its using my aid microphones to pick up my voice for callers.
I believe for hands free you need a phone with BT LE 5.3. I think you mentioned having a S21 and they only have 5.2 bt.
Here is a list of Android phones on the Jabra handfree compatability list…

You forgot to include the information that says that handsfree calling is only supported by the phones with (**). @Iwantohear wants handsfree calling. Sometimes the minimum compatibility does not meet the person needs

Here the addendum explains which phones are hands free as OcramSagev advised…

@ward.saint100 said:

Yes I see the “Tap” control option. However that has no effect on being able to have a hands free conversation. If my phone is in my pocket, the caller cannot hear me until I place my phone near my face.

Do you have a smart or fitness watch?

I never use the buttons on my Jabra 30’s to answer the phone but always use a button on my Garmin running watch. The phone call still goes through the phone and hearing aid with Garmin watch just “answering” the call.

Pretty much any connected watch should let you do the same.

@coastal_california said:

Auracast is Bluetooth

It’s essential to understand that there is no single ‘BlueTooth.’ There’s BT, ‘BT LE’ (Low Energy, also called BTLE), and ‘BT LE Audio’ (also called BTLEA). There are several releases of BT and BTLE and will be several releases of BTLEA, if there aren’t already. The different BTs have different capabilities.

IOW, you need to look carefully at compatibility lists, and if there are footnotes or asterisks or other special characters, you need to track them down. This is potentially a big deal with phones that aren’t from Samsung or Google. Moto phones, for example, have BT, but most don’t support ASHA or Auracast.

The problem is the greedy hearing aid manufacturers. They make a lot of money selling users accessories such as TV streamers, remote microphones, etc. and to make sure you can’t purchase a third party product, they each use a priority CODEC version of Bluetooth. Microcrap can’t figure out what to do with this mess, and they just make sure that their crappy software, Windows 11, version of Bluetooth doesn’t work with the newest hearing aids. Apple, on the other hand has been working with hearing aid manufacturers for years and their products work flawlessly with hearing aids using their MFi, (Made for iPhone), software. I can easily switch my hearing aids from my iPhone 13 to my iPad by just turning off the Bluetooth on my phone and turning on the Bluetooth on the iPad. Unfortunately, unlike the AirPods, the hearing aids can’t automatically switch between the two devices.

The future is Auracast and Low Energy Bluetooth. However, I haven’t found anyplace that uses the technology. My Jabra EP 30 hearing aids has both and their iPhone app has built in Auracast capabilities. Bravo to GN. There are several dongles that can connect Auracast to a Windoze PC. Because my employer provides me with a Windoze laptop, I refuse to spend my own money to make Auracast work on their machine.

Indeed you are correct. The big print giveth and the sneaky asterisk taketh away Obviously if they are clear that almost any phone prior to a 2023 release is NOT going to give you all of the features that they promote, then that would negatively impact their sales when people realize that they are going to have to replace the perfectly functioning high end phone with a new high end phone along with the purchase of the J Pro 30’s

Thank you. I’m aware of this product, but I don’t want to spend my money to get an Auracast function on a computer I don’t own. I would hope that shortly, how ever long this takes, Microcrap will include auracast integrated into Windoze.

I upgraded my Samsung S21 to the S25 and hearing aid/phone connectivity is now ok.

@ward.saint100 said:

The big print giveth and the sneaky asterisk taketh away

This is one of the most truthful sayings ever typed, and it applies to much more than hearing aids and their features and accessories! I love the way you’ve phrased it!

My hearing aids, Jabra EP 30s, immediately the phone ringing is sent to my hearing aids from my iPhone 13, for some reason, the delay is at the beginning of the call. It’s after I either slide the phone call slider to receive, or tap my hearing aids. Once the hearing aids connect, the calls are perfect and have never dropped off.