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Question about Jabra Pro 30 charging case and China?

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I just bought the Jabra Pro 30’s at Costco. I asked this question of both the audiologist at Costco and called the Jabra support number, and neither knew the answer.

China is requiring all external “power banks” (like the one I use for my phone) to be certified in China as is shown by a “CCC” logo (China Compulsary Certification) to even bring them on an airplane. They do search for them via x-ray in both your baggage and carry-ons and confiscate them if they are not certified (this actually happened to a friend at Beijing airport just this week). The “charging case” for the Pro 30’s acts like an external power bank. It has lithium batteries inside and an external electronic device.

Does anyone know whether or not they power bank restrictions apply to a medical device like a hearing aid charger? I asked google and google thought it would be restricted if it didn’t have the CCC logo, but I couldn’t find a source that it used.

And I know I can buy a standard charger without battery for the GN Resound Vivia and it would work and be legal, but lack the convenience of the battery charger so I’d prefer to use the charger that came with my hearing aids.

I will be in China in October.

Well I don’t know where to begin, the most obvious is to buy the charger and forget about the “power bank” version, are you going somewhere where there’s no power points to charge overnight? If GN ReSound can’t tell you it’s hopeless coming here, why don’t you give CCP a call and ask them directly.. he he

I poked around on the Internet which led me to the Jabra web site and the charger owners manual. Assuming I found the right one, I don’t see CCC listed in the section on certification. You might try trying to find that manual as well to see if my results make sense.

Link:

Get support for your Jabra Enhance Pro 308

Get support for your Jabra Enhance Pro 30. Find all product guides, resources and FAQs

Screenshot from manual:

Screenshot_20250907-160716

I forgot to state that there is no CCC on the device. Photo below. What I don’t know is whether there is exception for small medical devices (battery is only 3100mAh) or something else. There is no mention of medical devices in any of the requirements that I have found (except if it is a device with embedded batter over 100K mAh).

20250904_215008

I don’t think there is room on the device for another certification mark :wink:. I see certification marks for Taiwan, India, US, Korea, EU, Malaysia, and Australia, but not the one you need. If you’re concerned, I’d leave it behind.

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