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Damaged but not destroyed

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Hearing on my left side dropped dramatically on my KS10, checked the guard, which was full of wax. Made a hash of changing the filter using the dreaded Cerushield. Decided to change the receiver as I had spares, which were given to me on purchase. I’ve now also made a hash of that, even with using the correct tool The image below showing what popped out when pushing the pin, unable to see anyway to refit it. So I am wearing the aid now, but the receiver, although having a reasonable connection. is not secured to the aid. :weary_face:

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Can the KS10 be upgraded to the receivers that use Cerustops (ike the paradises)? - I’ve seen some not-so-good stories about Cerushields around here.

Yes they can be upgraded : ( The Phonak Receiver 5.0, launched in 2024, provides a new and improved sound delivery system. These high-quality speaker units are designed to provide enhanced sound clarity. Exclusively compatible with the Phonak Marvel, Paradise and Lumity ranges of hearing aids.) Cerushield is a very poor design, the 5’s use Cerustop, which are much easier to replace.

You’d need to open the housing to refit the locking pin, it’s not that hard, if your lucky the Costco technician can do it otherwise they’ll probably just send back to Phonak.

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