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Upgrading OPN 1s to Jabra Enhance Pro 20s - Help with issues

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I have been an Oticon OPN1 user for 6ish years until one of my died and forced me to look at new ones. I’m now 4 months into wearing Jabra Enhance Pro 20s and wondering if it’s time to send them packing.

I’ll start off by saying I have a cookie bite, mid range loss that I know can be more difficult to fit, and speech clarity is my main issue.

I was initially pretty hopeful with the Jabras, as I seem to have better clarity in quiet environments, but it seems that the issues I’m having in more complex environments aren’t getting any better with adjustments. I’ll try to list some of the main problems.

1 In a noisy environment, I can’t hear people talking to me in close proximity unless they are naturally loud.

2 In a noisy environment, the sound often cuts out - lots of time I feel like my ears are plugged. Sometimes I it will sound like I am hearing through a soft far away speaker for 5 or so minutes until the sound comes back. These things don’t usually happen immediately, but after I’ve been in the environment for a couple of minutes.

3 In the car the volume seems to randomly cut out and back in.

4 The different programs and app adjustments don’t seem to help. I have the Hear in Noise, Music and Outdoor programs and they all seem to dull speech clarity. Even Hear in Noise is disorienting and doesn’t give me better speech clarity. I also don’t find the Noise Filter or Speech buttons helpful or the additional sliders. The Wind Noise slider does nothing to cut down wind noise and wind sounds like a loud smack on my HA.

My main concern is if the Enhance Pro 20s can actually handle complex environments or if these issues are just the way they are? Despite it being newer technology than the OPNs, does Oticon just handle these environments better? Do I just need more adjustments with these? Are there any Costco brands that would be a better fit for me? I can’t stand the style, so it would need to be the type option, so not sure if the Enhance Pro 30s are an option yet.

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@bardenme said:

Despite it being newer technology than the OPNs, does Oticon just handle these environments better? Do I just need more adjustments with these? Are there any Costco brands that would be a better fit for me? I can’t stand the RIC style, so it would need to be the ITC type option, so not sure if the Enhance Pro 30s are an option yet.

Both Oticon and Jabra/Resound are competitive in terms of features and noise handling. The Jabra 30 boasts new features that Jabra/Resound claims are highly effective in noisy environments, and it also incorporates the latest technology from the Costco models.

The worst well programmed will perform better than a very expensive one poorly programmed. So yes, based on what you are saying, you need adjustments. People tend to blame the aids when the issue is the programming.

All Costco brands are competitive, and some offer features that others may not. It’s best to try them out and see which one suits your needs better. That’s why Costco sells four brands at roughly the same price.

”I can’t stand the ”: I’m confused - The Jabra PRO 20 is an RIC and you’ve been wearing them. Are you saying you can’t stand them?. Were the OPN 1 //? The Jabra 30 is an RIC.

Costco only sells one ITE HA: The Rexton INOX.

My Jabra Pro 20s are . My OPN1s were (but actually smaller than the 20s somehow). I tried other before my OPNs and couldn’t stand them with my glasses. They gave me headaches.

As a follow up, if the Jabra 20s are capable devices, then what would be the advice for fitting adjustments? Because I’ve given these issue to my fitter at Costco several times over the last 4 months and I’m not seeing improvements. I’ll add that I’ve been seeing the senior person at Costco 99% of the time.

Edited

I know nothing about , but Ive had a set of Jabra 20s (disposable battry) for 5+ months and the newer Jabra 30s (recharable version) for about 6 weeks.

The 30s are noticably superior for general sound quality, especially in the poor acoustics of my family room (large room with high celing). Also significantly better when listening to my vehicle’s radio - both speech and music).

limited experience but safe to say the 30s are also significantly better for understanding speech in a restaurant. Background noise is still annoying, but understanding speech at my table was noticably better using Hear in Noise with the 30s. (= possible Vs nearly impossible).

I’ve used (and prefer) custom molds for years which works out well since the more powerful UP3 receivers my Costco fitter chose require custome molds.

I’ll add that TV streaming is very good with both.

Its important to note the use of the chips for better Hear in Noise in the 30s Only come with the rechargeable version.

The above came fron using the Jabra 30s for a month and then pulling the 20s out of storage for most of one full day. Despite being somewhat inferior, the 20s still make for a very nice back-up set. And since they are stored without batteries, they should last for a very long time

OP doesn’t want and I am not aware of any // that has / like the Jabra 30 or the Sphere.

Except for the Virto (in paper, no experience with those) I don’t know what else is out there that is significantly better than his current aids .

In reply to @shootist

Thanks so much for your input. Sounds like the 30s are much better than the 20s all around. I also meant to mention in my list of issues I was wondering about was that perhaps some of the volume suppression/plugged up sound was due to high ceilings, so it’s great that you mention that.

Yes, that’s correct, I don’t want to go with a . Still good to get your feedback on the two.

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