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How to improve Jabra Pro30/Resound Vivia Hear in noise program?

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The program that Costco set up for my new Jabra Pro 30s is not very effective at aiding hearing speech, even from the person just on the other side of the table in a restaurant. The Costco fitter adjusted the All Purpose program after . Would it help to perform REM in the Hear in Noise program and adjust the hearing specifically for this program?

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It does depend exactly how your fitter did things. Normally I would expect him to do in one program and the fitting software will auto copy that to the other programs unless it’s told not to. This happens in one of the final screens of the fitting session.

But the Hear in Noise program can’t necessarily help in every noisy situation as all it does is steer the microphones on the hearing aids to concentrate on what it sees as the loudest speech. Assuming you have the rechargeable EP30s then the “Intelligent Focus” chip will narrow the beam so that it concentrates on speech in front of you (or rather where you are looking). But it can’t reduce speech behind the person you are trying to hear. Also it depends on how your ears differs from each other. If one is less good than the other, it can happen that the beam will turn down your good ear expecting your less good ear to do the work.

There is another issue, which depends whether your fitter was upgrading you from Jabra EP10s or EP20s or doing a whole new fit. Simply copying the settings across from an earlier Jabra fitting to the EP30 risks that Hear in Noise is not set to use the DNN chip. This has been discussed a lot in another couple of threads here @Flyboybob knows about this.

It would also be helpful to add your to your profile as really it’s hard to advise anything without knowing what your loss looks like.

Edited

That’s not quite my understanding of the dnn setting and not my experience using it. When in the Hear In Noise program, it definitely reduces noise and speech from behind me while focusing on speech in my “zone”. Also if dnn isnt turned on, the user will see the beam forming is adjustable in the app. When dnn is on, the beam forming is automatically adjusted so you wont see an option to set the beam (like, narrow, wide). So if op doesnt see the beam forming as adjustable in their app when using Hear In Noise, dnn is on.

OP, not sure of your loss but with mine, I wasnt happy with how my aids sounded after when compared to my in store demo. My audi then added another All Around program using what she called, “Jabra’s proprietary fitting formula” with no REM. Wow, what a difference. Now I could hear speech and with improved comprehension. They are a little more “sharp” or “crispy” sounding but I quickly got used to that. I was able to compare both All Around programs for the next few weeks until next visit when I asked her to just remove the REM All Around program because for me, it just made such an improvement using the Jabra formula (the REM sounded muffled and subdued in comparison). I also had her copy that formula to all my other programs (Outdoors, Hearing in Noise, Music). You may want to ask your audi about trying some alternate fitting formulas if still unhappy and compare them to current REM verified and see if you notice any improvement. Just fyi…

Edited
@Jinxed said:

When in the Hear In Noise program, it definitely reduces noise and speech from behind me while focusing on speech in my “zone”. Also if dnn isnt turned on, the user will see the beam forming is adjustable in the app. When dnn is on, the beam forming is automatically adjusted so you wont see an option to set the beam (like, narrow, wide). So if op doesnt see the beam forming as adjustable in their app when using Hear In Noise, dnn is on.

Yes all of that is exactly what I was trying to say and is correct.

If you read what I wrote again, you will see that I said it doesn’t reduce noise behind the person you are trying to hear. Of course obviously it does reduce noise from behind you, as the hearing aid wearer.

In reply to @david.hendon

Thanks. I don’t have my . The one I have is several years old. I’ll be at Costco on Dec 7th and get a print of it then.

This was new pair of 30s, so the fitter didn’t copy the settings from another set of previous Jabras. She gave me two other Hear in Noise programs to use. The “best” is the one that seems to use the (I don’t have a hearing focus adjustment). One of the others gives me a focus adjustment. The third, doesn’t give me an adjustment slider, but gives me a “Hear everyone” button along with the Noise filter and Speech Clarity buttons.

In reply to @Jinxed

Do you think the “Jabra proprietary fitting formula” was the First Fit formula or, could it have been a Jabra target that he/she used in place of a NAL target after the ? I don’t have a lot of confidence in my Costco fitter as she doesn’t seem to be very familiar with the Jabra 30s.

If I remember correctly I think she said the fitting formula was called + but that was almost 6 months ago so not quite sure. I will ask next visit.

That sounds right for the Jabra system. I don’t think you need to bother her at your next visit. Thank you for the help.

I got lucky with my current Costco technician. It did take me changing to other locations to find a tech i was happy with. She prefers SmartFit out of all of the fitting programs and seems really knowledgeable about how to fit and adjust the Jabra’s.

In reply to @david.hendon

My experience with the Jabra E/P 30s is that when using the, “Hear in Noise”, program after my fitter changed the settings to the Dynamic focus, in the fitting software, This made a greatly improved ability to hear speech in a very noisy environment. With my previous Jabra E/P 20s, everything sounded very sharp while with the Jabra E/P 30s the overall sound is more natural in any program. They are a big improvement. There’s only one downside to the, “Hear in Noise”, program. The battery drain is much greater if you select the, “Hear in Noise”, program and forget to switch back to the, “All Around” program, your battery capacity is reduced. In the, “All Around”, program I get more than 18 hours of battery life. The longest battery life was over 20 hours. However, if I leave the hearing aids set to the, “Hear in Noise”, program, then I get the battery low warning chimes after only 13 hours of use. That’s my only issue, and it’s my problem forgetting to switch back to, “All Around”, sounding. I wish the app was smart enough to warn me that I’m still in the noise reduction program after a couple of hours use.

Info i found online about +…

The term “Audiogram+” for Jabra, also used by ReSound, refers to a proprietary fitting formula developed by the manufacturer, rather than a universal, publicly available formula. The formula is a sophisticated algorithm that uses machine learning based on millions of historical fittings to provide personalized hearing aid recommendations, taking into account various factors from an individual’s audiogram and experience level. . It is different from standard, widely-used formulas like NAL-NL2 or DSLv5, though these options are also available in the fitting software.

All proprietary are “based” on this formula, you can compare and see theirs is pretty close, seems to be a tad “milder” otherwise, yeah definitely not which is linear.

I keep “hearing” it’ll be sooner than later, Oticon medical is already using it first.

I hope Speech in Noise will be enhanced for my old ears. 79. Workman’s Compensation.

Due to noise in 3M factory and construction

I just received Costco‘s Jabra EnhancePro yesterday, The fitter did a good job, but I have an appointment this week to follow up with a doctor of audiology. I did not know before that there was such a field of specialization. I learned about it on this forum. It is amazing the difference it makes in your fitting to go this route.

Just curious - Is the Dr of Audiology you will be going to at Costco, or is he/she somewhere else? Let us know what happens.

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