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Sennheiser sonite Rise Battery life

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I just came back from Costco demoing the new Sennheiser Rise hearing aids. I liked the sound of them but I’m confused with the battery life. The Sennheiser web site for the Costco Rise hearing aid says they will last 31 hrs if you are not streaming. My audi at Costco said they were only good for 16 hrs without streaming. I showed her the Sennheiser web site saying 31 hrs so she called the Sennheiser Costco rep and they said 16 hrs.

So my question is how long of a battery life are people getting for real? Can you break it down to normal use and streaming hours.

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I have the Phonak Infinios, which are the twin model of the Rise, and I get around 18 hours of battery life.

The website probably states “Up to 31 hours,” which is likely the best result they obtained during lab testing.

Battery life can vary greatly depending on factors like your environment, degree of hearing loss, streaming activity, and use of Phonak’s health features. Achieving 31 hours is likely in a quiet setting with no speech, no streaming, no Bluetooth, or no other active features.

Thanks for the reply. I was hoping it was closer to 31 hrs but you are at 18 hrs.

Do you have the latest firmware update for Ultra? This was supposed to help with battery life.

Edited

I got the Sennheiser Sonite Rise aids at Costco three weeks ago. I put them in at 6:30 in the morning, and when I pull them out at about 11pm, there’s about 30% battery life left after 16.5 hours. I don’t stream, but I do have them connected via Bluetooth to my iPhone so I can use EasyLine Remote app. So, maybe not 31 hours, but certainly enough for a full day’s use. So, that would indicate they’d get about 22 hours of battery life.

Thanks for the reply. Yeah without being connected to Bluetooth the battery life is much longer. Unfortunately I would be either streaming or on the phone.

In reply to @uburoibob

Same results that I’m getting on trial rises. I’m connected to my Samsung and streaming from a pad. Incoming call mutes the pad and allows the call to take precedence. Hearing in noise about as good as the Philips. Should be good for maybe 24 hrs.

I've had mine a little over a month the right side which is my bad side starts beeping around 9 or 10 hours, haven't had this problem with the left. that's not connected to any devices, just listening to audio books as I drive.

I also have the right aid making a load screech while iam putting it in my ear, then it stops, anyone else have the screeching issue.

I've had mine for 5 months. I only do a little steaming. After 14 hours use I'm down to about 45 % battery. So I figure I would get about 26 hours out of them.

In reply to @pcrumb

@pcrumb said:

I've had mine a little over a month the right side which is my bad side starts beeping around 9 or 10 hours, haven't had this problem with the left.

Something you might consider is have your fitter swap the master aid from the right to the left. With your worse right ear aid carrying that and the master control it is taxing the battery. The aids communicate with each other through the selected master hearing aid.

In reply to @pcrumb

the loud sequel is probably feedback. My current configuration does that when starting up on the left side. It's just a little too much gain and a little too much leak past the dome....so the sound leaks out of the ear, feedback screams, then the feedback manager suppresses it so it goes away.

It's been a little while since I've paid attention to battery

Sennheiser says something like "up to 31 hours", but I believe their literature also says expect around 20 hours real-world.

In my experience so far I'd say that's about correct. I commented a few times fairly recently in the thread about disposable vs rechargeable batteries. There I was commenting about fresh events and so numbers were a little more accurate and real. The way I remember it, I'm getting somewhere around about 15 hours before the low battery warning sounds. Extrapolating from that percentage state of charge, the 20 hour number works out to be about right. That's not enough in my opinion, to say that rechargeable aids are ready for the real world, but it is enough to more or less "get through a day". My experience was based on what I would consider light streaming and easy use. Mostly quiet all day, a phone call or two, and maybe streaming a podcast. Certainly not heavy use, or even moderate use for an active person. My days are long though, aids powered up around 5:30 or 6:00 AM and off generally around 10 or sometimes 11 and I wear them all day.

I've found that on days when I do for example some yard work in the middle of the day, then drop the aids in the charger while I shower.... or even better when I let them charge while I mow... then I end my day with enough margin for it to be comfortable. Not enough to get through the next day, but it's good. Even just a 10-20 minute top-up seems to help quite a bit.

In reply to @pcrumb

@pcrumb said:

I also have the right aid making a load screech while iam putting it in my ea

Maybe put them in powered off. Turn them on once they’re seated? Consider molds. I have mine configured not to start when removed from the case. Then I start them once my molds are seated.

 

WH

In reply to @WhiteHat

@WhiteHat said:

I have mine configured not to start when removed from the case. Then I start them once my molds are seated.

I do the same but not for the feedback. It just seems like a better practice to me.... I want them off when in the box. If for example they get bumped and teh charge contacts get disconnected while still in the box while sitting on the table, I still want them off. Don't want them on till I want them on!

It's a setting in the programming software, or you can do it through the app.

To turn them off press and hold the down button till you hear a single beep...keeping holding till you hear a double tone....about a 4 count

to turn them on press and hold the down button to a count of four...a few moments later you'll hear the start

Phonak was giving expected use battery times and then realized competitors were giving best case battery times (e.g. laying on a table in a quiet room until the battery runs out). So now they give both and that can be confusing. If the rise is the infinio, I've only had one patient who was a long day with constant heavy streaming mention ever running out of battery during the day. The lumity more regularly got complaints from long day users.

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