We are working on a completely revamped version of the hearing aid forum and I would like your feedback on what you would like to see in the next version. This will be a completely custom-built platform, so anything is possible. No bad ideas!
There is a great deal of room for improvement, and since you say anything is possible, here are the features I would most like to see:
1. A genuinely effective search function. It should search by hearing-aid model, software version, receiver, dome or mold, fitting formula, feature, and symptom—not merely match a few words somewhere inside a 200-post thread.
2. Structured member profiles. Members could optionally list their hearing aids, , word-recognition scores, receivers, domes or molds, phone, fitting software, and relevant hearing issues such as recruitment or asymmetric speech understanding. That would eliminate ten preliminary questions every time someone asks for help.
3. A dedicated fitting and programming section. Not an outlaw encampment hidden behind the dumpsters, but a properly organized area for Target, Genie, Connexx, SmartFit, Compass GPS, Noahlink Wireless, programming cables, backups, and safe adjustment practices.
4. Versioned fitting journals. Let members record what they changed, why they changed it, and what happened afterward. Screenshots could be attached to each entry, with a simple before-and-after comparison. This would be enormously useful for people making small, reversible adjustments.
5. Better handling of screenshots, audiograms, PDFs, and Target reports. Images should enlarge clearly, remain attached permanently, and be easy to compare side by side.
6. Symptom-based tags. Examples: own voice, raspiness, recruitment, speech in noise, female voices unclear, male voices boomy, sharp dishes, wind noise, feedback, occlusion, poor localization, and one ear overpowering the other.
7. Separate treatment of threshold loss and speech comprehension. Too many discussions assume the ear with the better audiogram should automatically receive more emphasis. Word recognition, distortion, recruitment, and left-right asymmetry deserve their own categories.
8. A “solution” or “most useful answer” feature. The original poster should be able to mark the response that actually solved the problem, followed by a short summary of the final settings or outcome.
9. Thread summaries. A long discussion should eventually produce a concise summary of what was tried, what failed, and what worked. Nobody should have to excavate 14 pages to discover that the answer was “change the dome.”
10. Better accessibility. Adjustable font size, high contrast, dark mode, excellent keyboard navigation, reliable voice dictation, and compatibility with screen readers and live-captioning tools should be foundational on a hearing-loss forum.
11. Sensible notifications and bookmarks. Let users follow particular topics, save individual posts, organize bookmarks into folders, and receive a digest rather than an email every time someone types “following.”
12. Transparent expertise labels. Audiologists, hearing-aid specialists, engineers, experienced DIY programmers, and ordinary users should be identifiable, while still making clear that credentials do not automatically make every answer correct—and lack of credentials does not make lived experience worthless.
13. Less advertising clutter and fewer disguised promotional posts. Manufacturer representatives and industry affiliates should be welcome, but their affiliations should be clearly disclosed.
Most importantly, design it around solving hearing problems rather than merely accumulating conversations. The present forum often contains excellent information, but finding it can feel like performing an archaeological dig with a soup spoon.
13. Less advertising clutter and fewer disguised promotional posts. Manufacturer representatives and industry affiliates should be welcome, but their affiliations should be clearly disclosed.
We don’t have any ads at all when you’re signed in, and I’m not aware of any disguised promotional posts. I’m a little worried that you may have violated our disclosure rule with this post
It’s not our code, but the site seems snappy to me. I’m on fiber though and have a fast phone. The code is written by the folks who manage Discourse4. Our next forum will be our code.
How ‘bout… commenter can mark a check box to indicate that a post is off-topic. Replies to that post are automatically off-topic. Maybe limit the number of off-topic replies in a chain to some number. Users can set a filter to exclude off-topic comments. Just a way of permitting some social back and fortht without impacting those who want to focus on the topic.
I don’t know how you fix this but I find some of the most valuable information is often in a thread with a completely unrelated title and threads with titles that i am really interested in often take a 90 degree turn into something else after two or three posts. It would also be great if there could be a reference library containing questions and answers which are repeated frequently.
Tricky, because one of the things I like about the forum is that it’s a bit more guys at the pub and a bit less workplace meeting agenda. Maybe I’m an awful drift culprit (probably), but I’m regularly more interested in the obscure side questions and less in the “fix your acoustic coupling” bits.
I’d like to see Enforced equipment descriptions… no fair to say “Costco aids” for example….so the only way to enforce it is to require it as part of user registration and then provide a clickable retrieval of the information from any user’s name in a post for an expansion of the data. E.g. I could not get away with saying “my Jabra aids” or my KS-10’s. It would have to be spelled out: Jabra Enhance Pro 30, .
Tricky, because one of the things I like about the forum is that it’s a bit more guys at the pub and a bit less workplace meeting agenda.
I agree, but it makes it difficult to find the useful information without reading a whole lot of posts that I am not interested in just in the off chance that there is some information I need hidden in there. I do agree that the pub atmosphere (usually) makes the forum a lot more fun.
Abram, you asked what people would improve, and I answered in good faith with thirteen specific suggestions. Your reaction to the point about advertising and promotional content was remarkably defensive.
To be clear, I was not claiming that you personally are planting secret paid advertisements in discussions, nor am I suggesting that every audiologist or industry professional who participates here is advertising. Many contribute useful information.
The concern is the broader and very common problem of blurred lines between independent discussion, professional self-promotion, vendor advocacy, commercial relationships, and paid promotion. A simple policy requiring clear and continuing disclosure of relevant commercial interests would protect both the forum and its members. If no undisclosed promotion exists, excellent—then such a transparency policy should be especially easy to support.
In fact, the responses that followed illustrate the larger point rather well. Several members value the informal “guys at the pub” atmosphere, while also acknowledging that useful information routinely becomes buried in threads with unrelated titles and is extremely difficult to find later. That isn’t an argument against improvement; it is an admission that improvement is needed.
A forum can preserve spontaneous conversation while also providing better search, tagging, summaries, equipment profiles, solution markers, and ways to filter digressions. Structure around a conversation does not require turning it into a workplace meeting.
You invited suggestions. If the only welcome answers were compliments and minor cosmetic changes, it would have saved everyone time to say so. Asking for ideas and then swatting at the ones you dislike isn’t really crowdsourcing—it’s fishing for applause.
AI disclosure: assisted with organizing and polishing the wording of this response. The ideas, experiences, opinions, and any resulting feather-ruffling are entirely my own.
While clarity would help and avoid the back and forth, that could get messy when users have old aids, backup aids, multiple aids, aids, AirPods Pros, varying receivers/domes/molds, etc. New aid users also get confused been for example and . The industry map demonstrates the complexity.
Your reaction to the point about advertising and promotional content was remarkably defensive.
I didn’t read it as defensive, but rather a bit confused. I never see add content when I am here. Were you referring to something specific, or were you just making a general statement of desires because of things you’ve seen elsewhere, like I was about not being forced onto an app?
A built in tool for censoring confidential information for images being uploaded that prevents disclosure of personal or professional information. The names of hearing care professionals, client names and other personal data should not be published on a public forum like this. It can leave you open to lawsuits. Providing users and admins with the tools to prevent this would help enforce rules like this.
Please make requests for software/programming files a separate topic. It is annoying to have to scroll through hundreds of “Can someone please give me the latest…” when all I want it to find information in the topic.