Soundgear AMP 2

Interesting that Costco is selling the replaceable battery option (all the other brands they sell are rechargeable). That plus its is cheaper and it has a longer warranty.

Does the disposable battery version has fewer features than the rechargeable ones? (Like some other brands)

Please let us know how it goes. You are the first one reporting the AMP 2

@OcramSagev said:

Does the disposable battery version has fewer features than the rechargeable ones?

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I’ve had the AMP 1 with disposable batteries for 5 months.

I’ve not found any missing capabilities, nor heard of such things.

Everything in the Soundgear app works, and nothing is disabled.

I’m looking forward to receiving the AMP 2 soon. I might tickle Costco to see if they received my aids and if an earlier appointment is available.

Appears Soundgear is trying to establish a foothold at Costco. Having a battery model aid with AI and having a 4 year warranty is going to be appealing to many customers

I am going to give my local store some time to get comfortable with the Soundgear aids and will pursue purchasing them myself

@anytrams56 said:

I am going to give my local store some time to get comfortable with the Soundgear aids

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If you are nearby one of the original 100 Costco stores that started selling Soundgear in Dec 2025, then those Specialists are superb with the Starkey ProFit software.

Alyssa of the Burbank store said it took her a while to know which adjustments to make for the initial fitting. I saw her making a series of small changes to better fit my hearing profile.

Otherwise, I’d advise waiting 6 months for the rookies to learn with other customers.

I wonder if those new stores will experience a spike in returns simply due to inexperience and misfits❓

@Buckeye said:

I wonder if those new stores will experience a spike in returns simply due to inexperience and misfits❓

The San Antonio store we go to sells the Soundgear aids. About a month ago I asked the fitter about these aids. He said pretty much what you said, lack of experience fitting them has caused returns and unhappy customers. He also said the Rexton aids fall into this as well. Hopefully that changes for the better. They are great aids.

@user490 said:

How much does this familiarity matter

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Let’s try an analogy:

Every car has seats that we get into and drive or ride.

Usually the driver’s seat has 3-4 adjustment levers and buttons.

Each person has custom adjustments for the same exact driver’s seat.

Also, the adjustments are not the same between the car companies.

It’s similar with the hearing aid companies, their software, and the unique hearing profiles of each person.

The Specialist has to learn the fundamentals and the nuances of each HA company’s software.

They also have to learn how the features match up with the unique needs of each HA user.

Does that help, or did I misunderstand your question ❓

I went to my local Costco this morning for an appointment I had to adjust the Soundgear Amp 1. While there I asked about getting the new Soundgear Amp 2 and the Milford CT store can not sell them yet because nobody there has been trained on the software yet. So I could return them but they can't order new ones yet. I have to get a new hearing test but there is a six week wait to get booth time so I have an appointment for 11/22/26. At that time they said they should be selling the Amp 2 and they will have the paperwork done to return the Amp 1. I'll have to use my old Aids untill the new ones come in about 2 weeks later.

That's how my day went.