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Resound LiNX 961 - My long winded feedback on the iphone integration and tech side of things

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I’ve been working with the Linx 9 now for a couple of months. I can share a bit more of what I’ve experienced.
The software Aventa is available for download here:
http://www.supportgn.com/resound/subsites/releases_updates_patches.html13

Explore types of hearing aids and learn how they work

Find the best hearing aids for you. Explore different types of hearing aids and learn how they work to find the hearing aids that best fit you.

The airlink usb device is something that should ship with your digital ears - but don’t. In fact, it should be bluetooth adjustments easily accessible to the client from their computer or hand held, but I’m getting off on my rant a bit early.
Some programming options are outlined here:

Multi-Program Options Can Help Users Meet New Listening Challenges

By Jennifer Groth, Global Audiology With summer upon us, many will take the opportunity to get away from it all, or perhaps seek excitement and new experiences. Regardless of what any individual mi…

It displays the default program settings for things like:
NoiseTracker II: environmentally dependent
Environmental Optimizer II: on
DFS Ultra: mild
Directionality: SoftSwitching
Directional Mix: prescribed
Wind Guard: off
I’ve copied this to a spreadsheet in the hopes of, eventually, tracking my settings.

The first “made for iPhone” digital ears can’t be adjusted using Apple systems. Twisted.
The Aventa software and Airlink will work on the Mac with VMware Fusion and windows.

I’m experimenting with a lot of the programs. It’s very challenging to make adjustments for specific environments on the computer, then experience the environment, note the effect, and return to the program. For example, I’ve yet to create a satisfactory experience in either the Restaurant or Party programs. I find I’m using the Soft Switch program more for general use. I love the music program as is.
You don’t need the phone program to stream phone calls. That’s actually controlled in the “phone clip/smart device” area. I’m not sure what the phone program is for.
Streaming music still sucks. It has a Bass Booster which helped round out the sound. Inserting an isolation ear plug on top of your digital ears helps a lot. But it is still distorted. The best I can describe it - in the old days of cassette tape there was a distortion issue called wow and flutter. That’s what the signal does. Flutters. It’s my hope that the next version of things improves this. Meanwhile, I’ll keep trying things. Don’t expect these to sound like $5000 headphones - even though they should sound, at least, like $50 headphones.
There’s an “environmental optimizer” which should be in the phone app. It’s remarkably difficult to preset these parameters and know what to expect.
I’m ignorant of a basic audiologists education. I’m just scratching the surface here and open to suggestions. Tweaking these is very subjective and should be in our hands with a clear and functional interface. That’s my rant to GN.

Thanks and good luck.

Hz…250…500…1000…1500…2000…3000…4000…6000…8000
R: .10……15…….30… 20……35………45…50……50…40
L: …15….15…….25… 25……25………35………45……40….….50

: R 20 … .L: 20 dB
R-90% at 55 dB, L-100% at 55 dB
: R-55, L-60
: R-85, L-85

— Updated —

I’ve been working with the Linx 9 now for a couple of months. I can share a bit more of what I’ve experienced.
The software Aventa is available for download here:
http://www.supportgn.com/resound/subsites/releases_updates_patches.html

Explore types of hearing aids and learn how they work

Find the best hearing aids for you. Explore different types of hearing aids and learn how they work to find the hearing aids that best fit you.

The airlink usb device is something that should ship with your digital ears - but don’t. In fact, it should be bluetooth adjustments easily accessible to the client from their computer or hand held, but I’m getting off on my rant a bit early.
Some programming options are outlined here:

Multi-Program Options Can Help Users Meet New Listening Challenges

By Jennifer Groth, Global Audiology With summer upon us, many will take the opportunity to get away from it all, or perhaps seek excitement and new experiences. Regardless of what any individual mi…

It displays the default program settings for things like:
NoiseTracker II: environmentally dependent
Environmental Optimizer II: on
DFS Ultra: mild
Directionality: SoftSwitching
Directional Mix: prescribed
Wind Guard: off
I’ve copied this to a spreadsheet in the hopes of, eventually, tracking my settings.

The first “made for iPhone” digital ears can’t be adjusted using Apple systems. Twisted.
The Aventa software and Airlink will work on the Mac with VMware Fusion and windows.

I’m experimenting with a lot of the programs. It’s very challenging to make adjustments for specific environments on the computer, then experience the environment, note the effect, and return to the program. For example, I’ve yet to create a satisfactory experience in either the Restaurant or Party programs. I find I’m using the Soft Switch program more for general use. I love the music program as is.
You don’t need the phone program to stream phone calls. That’s actually controlled in the “phone clip/smart device” area. I’m not sure what the phone program is for.
Streaming music still sucks. It has a Bass Booster which helped round out the sound. Inserting an isolation ear plug on top of your digital ears helps a lot. But it is still distorted. The best I can describe it - in the old days of cassette tape there was a distortion issue called wow and flutter. That’s what the signal does. Flutters. It’s my hope that the next version of things improves this. Meanwhile, I’ll keep trying things. Don’t expect these to sound like $5000 headphones - even though they should sound, at least, like $50 headphones.
There’s an “environmental optimizer” which should be in the phone app. It’s remarkably difficult to preset these parameters and know what to expect.
I’m ignorant of a basic audiologists education. I’m just scratching the surface here and open to suggestions. Tweaking these is very subjective and should be in our hands with a clear and functional interface. That’s my rant to GN.

Thanks and good luck.

Hz…250…500…1000…1500…2000…3000…4000…6000…8000
R: .10……15…….30… 20……35………45…50……50…40
L: …15….15…….25… 25……25………35………45……40….….50

SRT: R 20 dB… .L: 20 dB
WRS R-90% at 55 dB, L-100% at 55 dB
MCL: R-55, L-60
UCL: R-85, L-85

Why do these posts get duplicated? I try edit to get rid of the duplication and it’s blank.

— Updated —

Why do these posts get duplicated? I try edit to get rid of the duplication and it’s blank.

In reply to @FivePoint

I’ve found that the pairing issues are on the iOS side. I, along with you, hope that iOS 8 will clear up some of these issues. Based on other users experiences I quit all open apps before turning on Bluetooth and the phone tends not to drop them once they’re restarted. I’d be happy to share my testing methodology, but I’m pretty happy that it doesn’t appear to be an issue on GNs side.

In reply to @steveGL

@steveGL said:

i just picked up my Linx 9 and am having a few issues.

First an issue with the iPhone and clip. If i phone directly from my iPhone, my iPhone automatically sends auto to “Stephen’s Hearing A” and within a few seconds (about 3 as discussed above) i hear the call in both HA. However, if i double click on the click, the phone dials the last number dial as it should, but sends the auto out to “Hearing Aid Phone” and I have to change it manually to “Stephen’s Hearing A” to hear the phone – which defeats the purpose of the double click.

Second i have the mic. I have paired it with my laptop and see that the output for sound is the hearing aids but there is nothing. If i use the mic simple as a mic i have sound to the HA. Was i wrong in thinking that I could use the mic as a go between the laptop and the HA. if i connect the mic via the input connection it does stream the laptop to the HA.

On the iPhone apps … the one called “Control” – it does not find programs: It says " the app is not connected to the hearing system." But there are programs: All round; Restaurant; Phone.

Finally, i have the three programs All round; Restaurant; Phone – does anyone have suggestions for other programs I should get my audio to add…

thanks

Hi steveGL, if you’re using both ReSound LiNX and ReSound Unite Phone Clip+, the default connection will be between your iPhone and ReSound LiNX. If you’d rather stream through your Phone Clip+ when making a phone call, you can choose “Hearing Aid Phone” from the audio output options that appear on your iPhone screen. When receiving a phone call, your iPhone will automatically connect to your ReSound LiNX instead of the ReSound Unite Phone Clip+. In this case, you can swipe up on your iPhone screen after receiving the call to change the audio source to “Hearing Aid Phone”.

To answer your second question, the ReSound Unite Mini Microphone is not designed to provide a Bluetooth connection between itself and a device, instead, you would need to place the Mini Microphone in front of your computer speaker to have that audio streamed into your hearing aids, or connect the Mini Microphone to the device’s headphone jack via a 3.5 mm stereo audio cable (available for around $3.00).

Also, you should download the ReSound Smart app that works with ReSound LiNX and will allow you to switch programs, adjust volume and treble/bass, and geotag locations with your favorite settings. If you have additional questions, you can always contact our consumer support team by calling (888) 735-4327 or emailing consumerhelp@gnresound.com.

I am a new user to ’s. I just got a Linx 961 from the about 4 weeks ago. I am sort of like you, I have been in Electronics for a bunch of years. I am the beta tester for the audiologist on these HA’s. Basically I like them, but have never had any before.

One issue I have noted is the time it takes the phone to sync up when you first start. The HA function on the iPhone sync fairly quick but the App from Resound is really slow to sync up. Matter of fact I downloaded a new revision the other day and the App is locked up. I am in the process of deleting the app and re-downloading it from the store. I seems to lock up when I try to use the My Places function.

FYI, with the upgrade to iOS 8, there seem to be far fewer “drops” when switching programs and apps. There is still a slight lag when answering a phone call or swapping from program to program but it ‘feels’ a little faster.

— Updated —

FYI, with the upgrade to iOS 8, there seem to be far fewer “drops” when switching programs and apps. There is still a slight lag when answering a phone call or swapping from program to program but it ‘feels’ a little faster.

[quote=chafnerjr;113266]FYI, with the upgrade to iOS 8, there seem to be far fewer “drops” when switching programs and apps. There is still a slight lag when answering a phone call or swapping from program to program but it ‘feels’ a little faster.

Hey, does anyone else have any experiences with iPhone6 and using iOS 8 with the ReSound LiNX. I am curious.

“Hey, does anyone else have any experiences with iPhone6 and using iOS 8 with the ReSound LiNX. I am curious”

Since the iPhone 6 has been available for only 6 hrs and 50 mins I would imagine the feedback would be kind of sparse.

As to IOS 8.0, have been using it for a couple of days. In relationship to IOS 8 and LiNX things seem to be more stable, less disconnects. (yeah!)

I like it but I have a question about the “triple click” function on the iPhone 5s. The determined that I was eligible for a for my left ear. When I triple click I only see the volume for the right HA. Any advice?

A few things on those questions.

  1. My Hearing Aid Specialist told me that she has heard of some issues with the iPhone 6, but since I haven’t picked mine up yet I can’t corroborate. There are notes in iOS 8.1 indicating that there have been “improvements” to bluetooth as it related to device connectivity. So… maybe wait until then or until more folks answer.
  2. As for “tripple click” only seeing 1 aid. I;ve had this happen to me a few times and it’s usually because I’ve forgotten that I was connected to my iPad AND my iPhone. One hearing aid stayed connected to one and vice versa. This is really always my fault but as I’m always switching between my iPad and iPhone I do sometimes forget. Or, worse; Walk away from one (leaving range) and then pair with the other. This means that one of my hearing aids may reconnect to the original device when I’m back in range. Still my fault. If only Apple could add handoff to BT!

— Updated —

A few things on those questions.

  1. My Hearing Aid Specialist told me that she has heard of some issues with the iPhone 6, but since I haven’t picked mine up yet I can’t corroborate. There are notes in iOS 8.1 indicating that there have been “improvements” to bluetooth as it related to device connectivity. So… maybe wait until then or until more folks answer.
  2. As for “tripple click” only seeing 1 aid. I;ve had this happen to me a few times and it’s usually because I’ve forgotten that I was connected to my iPad AND my iPhone. One hearing aid stayed connected to one and vice versa. This is really always my fault but as I’m always switching between my iPad and iPhone I do sometimes forget. Or, worse; Walk away from one (leaving BT range) and then pair with the other. This means that one of my hearing aids may reconnect to the original device when I’m back in range. Still my fault. If only Apple could add handoff to BT!
@holtt said:

Hacking potential!

I’ve played around a bit with some BLE apps for my iPhone that let me query them at a low level. The aids are giving me lots of data back, though I’m not quite sure yet what it all is. I’m assuming it’s all the current settings, etc.

Hi - I’m interested in finding out the current settings of my Resound LiNX too, can you tell me which app you used on the iPhone to display the current settings of the hearing aids. Thanks!

In reply to @cicada

I have linx 9 - which I got last fall. I’m not too thrilled with the way my audiologist has programmed them, but I am trying to find ways to do that myself. From these postings, perhaps that is possible?
My main concern right now is that while I have found that with the XM radio app running on my iPhone 5s I can enjoy music directly into my ears. However, when I downloaded some audio CDs onto my iMAC Retina 5k using iTunes and then sync’d to my iPad Air 2, playing those CDs using the Music app was horrid! Static-y and barely audible.
Any suggestions?
Thanks very much.

In reply to @chafnerjr

I am not sure what you meaning by the Music App

My audi game me a special music setting which works very well in modulating the screaming violins etc. from using the Lynx on the regular setting. Still a little tinny, but music is enjoyable.

In reply to @cicada

Seems as if LiNX may not be ready for prime time in the area of not having to employ an intermediate Bluetooth device…which is one of the features that has attracted me to ReSound in the first place. If it can’t deliver good fidelity to my iPhone or a TV-linking Bluetooth module, then I’m thrown back on Rexton (Siemens) or Phonak, brands I’m more familiar with.
OTOH, now that LiNX2 is out, I may wait and try the Costco KS-6 when it comes out later this year. Costco’s 90-day trial is generous enough that I ought to be able to make up my mind about whether the improved Bluetooth is good enough.

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