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Low volume on mobile calls

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Has a Phonak Audeo P90 R. When I’m out talking on my phone and it blows so volyn down that you can’t hear what people are saying. It’s especially awkward when I’m cycling and getting cell phone calls. Wondering if it is possible to mute in phonak program microphones that capture ambient sound while talking on your mobile

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Can’t mute the mics completely but can have them set to -6 only so reduces the background slightly.

If you have NoiseBlock activated then it actually reduces the volume of the callers voice on the other end of the phone as well.

Edited

Ignore!! I had a similar problem that was solved by using the myPhonak app to adjust the ambient balance setting on the ‘Bluetooth+mic’ streaming program (only visible when actually streaming). !! Thinking of something else… doh!!

Pretty sure that can only be done when listening to audio / music.

I can’t mute the Mics when on a phone call.

The phone call program is called Phone Call + Mic.

Yes you are right Zebras, my mistake. Confused with a previous post on streaming music… doh!

eta: Wanted to see if a similar setting was available for the ‘Phone Call + Mic’ program, but I can’t even connect to the myPhonak app when I’m making a call…

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