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Oticon ON app with Android phone

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My friends teenage son has Android and Xceed Aids. He’s determined not to get an iPhone.

He couldn’t use the On but can the Companion App.

What’s the problem? I had no problem with my Android phone and a More 1. It’s a limited app, but what’s there worked. Or does it have greater iPhone functionality?

Using the TV streaming device and the More 1 aids connected to the phone anytime the phone get a notification from an app the aids loose connection with TV signal. Also aids unpair randomly.

In reply to @mceach8

@mceach8 said:

Using the TV streaming device and the More 1 aids connected to the phone anytime the phone get a notification from an app the aids loose connection with TV signal.

Maybe put the phone in airplane mode, and enable bluetooth while streaming.
I don’t use the streamer, but the ON app has been very stable on my Pixel 5a.

@prodigyplace said:

Didn’t they replace it with Oticon Companion?

No, the ON app is still available.
Oticon is still working with Companion.
I’ve been in contact with their app support:

Oticon App Support February 27, 12:25 GMT
Dear Barry,

Thank you for getting back to us and sharing these details.

The notification ‘widget’ for Android devices that you shared a screenshot of is not yet available in the Companion app. We are still building and adding new functions to the Companion app. I In the meantime you can keep using Oticon ON if you find the functionality of this app more useful.

I will be happy to get back to you when this feature has been added to Oticon Companion if you’d like?

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