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Disappointed with Oticon Intent 1 vs. More 1

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In reply to @Rita2

If the girl fitting you is not an audiologist, she might still be a Hearing Instrument Specialist () who is licensed and qualified to fit you with hearing aids. This is for the US, not sure where Guelph is anyway. If she said that she’s not an audiologist, she should have told you how she’s qualified to fit you, like maybe she’s an HIS or something.

You don’t post your so without knowing what kind of hearing loss you have, it’s hard to say whether you should be able to see a better performance from the Intent compare to the More 2 or not. Also, you didn’t say what kind of challenges you have with the More 2 that you hope the Intent 1 would help you better with.

So for example, if you only have a mild or moderate hearing loss, or if you don’t really have any challenges in certain environments even with the More 2, then there’s no guarantee that the Intent 1 can sound better for you if the More 2 already meets all your hearing needs for you. So if you just expects a “wow” experience from the Intent 1 without really having any specific issues with the More 2 in the first place, then it’s no surprise if you didn’t get that “wow” moment you were hoping to get.

But if you do have issues with the More 2 and you hope that the Intent 1 can specifically solve those issues for you, then you need to articulate and express this to your fitter and ask them to try to address and solve them in the Intent 1 for you. The Intent 1 wouldn’t necessarily solve all you issues automatically simply by transitioning from the More 2 to it. And you need a qualified fitter, at least an HIS or a licensed audiologist, not just some helper who’s not licensed or qualified.

In reply to @flashb1024

@flashb1024 said:

I had the More 1, and find the Intent to have a much fuller sound in large part due to the increase in frequency response, and new receivers.

I still have my Mores and compare them with my Intents almost daily using the exact same setup, since I use the Mores at the gym. Although the Mores are excellent hearing aids, the Intents are a solid step ahead in terms of sound quality—especially in noise.

@Volusiano said:

not sure where Guelph is anyway

I know a city called Guelph in western Ontario, Canada. It’s really close to Waterloo, London, Paris, and even Zurich. :grinning_face_with_smiling_eyes:

@e1405 said:

Although the Mores are excellent hearing aids, the Intents are a solid step ahead in terms of sound quality—especially in noise.

Yes, exactly this.

BTW, I thought Guelph was a game where you hit a ball, and then chase after it :man_golfing: :in_hole:

In reply to @cvkemp

I know this is an old thread, but how do you communicate where adjustments need to be made. I am at the upper limit of serious and miss a lot when people naturally splice words together and do not enunciate. I am hoping Phonak will do a better job. I am trying to have my provider change the order from Phonak's Sphere Infinio Ultra to Audéo EON Sphere released yesterday.

My aids are set so I seldom need to make any adjustments. I have been with my audiologist for 8 years and he has learned how to set up my aids for my needs. As for as the newer aids I am not in the need of any changes. But I do hope that the firmware update comes for before long. I get my aids from the Veterans Administration and it will be up to my audiologist when and what aids I get next. Yes I fully trust my audiologist.

Edited

In reply to @Rita2

Did they do Real Ear Measurement when they did the fitting? This is often bypassed at the fitting but it is really essential to determine that the sound that was programmed into the hearing aid is actually what’s being delivered to your ear drum. All of our ear canals are different, each with its own twists and turns, which can distort the sound after it comes out of the receiver on its way to your ear drum. Bottom line is that your hearing aid may still need further adjustment.

My experience with the Intent that the benefit is mostly in noisy, challenging environments where it is amazing. In quiet, everyday situations, there shouldn’t be any difference between it and the more.

I have had Oticon Intent 1 for a over a year now and am very disappointed with them. The restaurant setting seems to make no difference. Everything is very trebly and the bass has been lost. I have to ask people to repeat themselves unless they have a loud voice. I cannot understand the conductor of our choir. Sometimes the sharp treble is bad enough to give me a headache. I am a musician and singer (79 years old) and have not needed aids until recently. Musical instruments sound unnatural. It's difficult to pitch correctly when singing choral work. At £3000, they are an expensive waste of time. The audiologist (salesman) has made various adjustments to no effect except that the streaming and phone sound is much reduced.

Does your audiologist follow comprehensive audiological best practices? Hearing aids are only as good as the person who programmed them.

I can understand why you’d feel that way, especially with such a high out-of-pocket cost. If the Intents don’t make a noticeable difference in noisy restaurants compared with the Mores, it makes sense to try another option before spending that much.

The Phonak Lumity trial sounds like a good next step. Real-world testing in the places where you usually struggle is probably the best way to judge which hearing aids actually work for you.

For other practical tools and simple calculators, I also use https://tagerechnerpro.de/5.

In reply to @ziploc

I find this super interesting! I actually did like the More's waaaaay more than the Intent. When I was in a clinical setting, I could make whatever changes I wanted, and the More's always seemed to perform better in the algorithm.

Thank you for sharing your thoughts!

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