Hearing Aid Practitioner employed at Costco…Ask Me Anything!

Had three more people today who were underwhelmed by their KS6s. Fit all three with Oticon Ria2 Pros and all three were amazed at how much better they sounded. Just an FYI. Even did sound field and Speech in Noise benefit verification… All three did remarkably better with the Oticons.

taostrader:

Hello from another New Mexico member. I was just fit with the Trax42 yesterday at the Cottonwood store. Renaissance would have been closer, but both of my parents were very complimentary of Jeff at Cottonwood. Glad to hear that you had a good experience, it seems that Albuquerque has some good dispensers.

First time with HAs for me, but the experience is very good so far.

Hi! I hope you’re still on the forum. A few questions, all related.
I have Rexton Accord Free BTE hearing aids. I’m on the second or third set… and am now upgrading to the Kirkland Signature. I wouldn’t go anywhere else for HAs.
First, I’ve LOST at least 4 hearing aids over the past 6 or 7 years, and have definitely benefitted from Costco’s loss policy. The fact that the KS aids are trackable with the iPhone is a big selling point.
Anyway, I’ve managed to hang on to one hearing aid, which I want to sell when I upgrade.
So, the questions:

1. My audiologist at Costco told me that my current aid is an Accord free BTE. But is there a model number? I want to provide good information when listing on eBay.
2. is there any kind of market for this device? It’s 2 years old, works fine.
3. Will Costco adjust the device (with no liability, of course) for a Costco member? My audiologist at Costco says they will, but I don’t want to make this representation if it is not true.
4. Am I in truth wasting my money by buying the KS? It seems like it will be better, with the environmental adjustments available, and the various adjustments within each frequency range. But maybe that’s all hype!
   Thanks!

I think if you provide the paperwork they will honor it. I received a pair from a family member and because I could provide all of the paperwork they transferred everything over to me including the remainder of the warranty and have done all cleanings and adjustments for free. they said since they sold them and received payment they don’t need to charge again for the same device. they’re pretty hard to beat.

Hey buddy, sorry I have no information on Phonak’s latest line. Brio has been around for nearly a year so typically things are updated annually, but we have not been given any direct answers as of yet. I hope so!

fuhgettaboutit, could you please tell me which aids sold at Costco contain a telecoil?

Wondering if you have any thoughts between the Phonak BTE and KS6. I had my hearing test done a week ago and decided to go with the KS6. They let me walk around the store with each for about 15 minutes and couldn’t tell much of a difference. I did think the Phonak felt a little more comfortable in the ear but really like the features of the KS6 so went with it. My fitting is on Monday.

Uninstall/delete your Bluetooth settings. Reinitialize. Follow the video on: KS6 User Portal1 entitled How to Pair your Kirkland Signature 6.0 MFi Hearing Instruments to your iPhone2

@fxbrowne said:

I have costco trax. Sound is great. Bluetooth crashes all day long. If I open Facebook, the connexx goes into streaming audio. And it stays on streaming audio. It does not go back to automatic unless I delete and reinstall the app. Any suggestions?

It think this was a bug in the previous firmware which has now been fixed in the latest firmware for both the Connect and the hearing aids. Make sure your audi upgrades the firmware on all your stuff. That should prevent them from getting stuck on audio streaming. I think Facebook goes to streaming when there is a movie or sound file in the post. If you move away from the post, it typically goes back to auto.

Evil.

@mailpound said:

Hi, I have a Kirkland 6.0. Worked great but now it will not pair my right hearing aid with my iPhone 5. It had worked for months. I have replaced the batteries, turned the Bluetooth option on my iphone on and off. Still no luck.

Any suggestions would be appreciated to avoid taking it back to the store.

Thanks,

Bob

I just picked up KS6’s on Wednesday and the same thing is the case with my iPhone 6S (though I did not have the months of it working as you did).

Have you found a solution yet?

Thanks.

You will find that Costco is very good about follow up appointments. I can typically get one the next day. The initial test takes time and they have to schedule in the future. The followups are short and they can fit one in more easily.

You aren’t able to program them yourself. The manufacturer uses different model designations to prevent their software from working with them.

I’m coming due for new HA and have been using Siemens Pure for the past 4yr which i have never been pleased with. At my receant trip to Audi she recomended two new types.Widex unique 440 and the Linx2 961. The one’s that i would like to try are the Verso 9 remote microphone. Is there any info about results from the RM or an equivelent sold by Costco.ca
Thanks

Hi, been lurking here for about a month. I was fitted with, I think, a Kirkland 6 at Costco. One problem is that because of my glasses they keep popping up above my ears. I have a friend with Phonak Audeo V90s when we compared sizes of aids his were substantially smaller and, most of all, thinner. My question is are the Phonaks Costco carries similar in size to the V90s and therefore smaller than the Kirklands?

I need only one hearing aid. My other ear is fine. But if I get only one, will I still benefit from the 3d spatial awareness features of the Resound LiNX2?