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How to set tv streamer for gaming

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Hey all,

i currently use the widex moment 440 with tv play. I play a lot of audio based first person shooters and often find I have trouble centering shots. Meaning it sounds centered but is clearly not or just slightly off. Is there a setting I can change either on the tv play or on pc to allow for more fine tune aiming? I am planning to get the phonak infinio sphere with tv connector soon are these aids better at gaming? Any advice is appreciated. Thanks so much!!

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That’s an interesting problem. What’s your hearing loss like? What is the coupling from your device to your ear (open dome, , custom tip). How long have you been wearing these hearing aids? Are you shooting too far left or too far right? I don’t know that I have an answer, but I’m interested.

I use closed molds my hearing loss is 80 DB total I can get my if needed. I have been using widex moment for 3 years and widex evoke 440 before that with the TV play. I’m shooting either to far right or left but the thing is it sounds centered. I have no vision at all so hearing is how I function.

I will look at the article for sure. I have tried used headphones before and sometimes it is better but nothing noticable and not worth deal with the squealing of the hearing aids.

Have you tried with one aid only and then the other only to see whether the result varies?

Does there current programming in your aids match your current hearing loss?

Do people have a dominant ear as with eyes? If so, would shooting be optimized using the dominate ear if shooting by sound and not sight?

I have not tried that no, because I would not hear on the other side as my hearing loss is equal or near eough. Is there a setting on the tv play or pc that I can change?

It’s as if the centering is slightly off as people using headsets do not seem to have this issue. How does the phonak connect compare to the tv play.

Edited

I deleted my previous comment about latency. After checking, the TV Play has excellent latency of around 24ms at 3.7 m, which is pretty impressive (better than what you may get with ). No wonder the TV Play is so expensive. Latency doesn’t look like the cause of the issue.

I checked and the TV play is not “tunable”.

If possible, try testing with another computer (and/or another game) to rule out the current one as the culprit.

With the information provided, I can’t give an answer. However, I’d like to know what can be done to resolve the issue so please let us know.

I appreciate all your help. I do not believe it is the tv play because other games with a wider centering factor for lack for a better word. I think it’s game specific they require exact centering something the tv play cannot manage.

I hope these musings aren’t completely obvious and long since done.
This has been an interesting read.
I wonder if you’ve tried verifying your location sensing capabilities.
Like having a group of friends standing in a circle in front of you and one by one making a sound and you point in the direction of the sound. See if the friends say well you’re pointing a little to me right.

Then I wonder about the audio balancing of each of your hearing aids. Is one a little quieter than the other that might give you a result of hearing the sound centered a little to the left.

Or the soundtrack of the game. Has it been mastered a little off balance.

Just some maybe obvious musings.

that’s an interesting idea, can I drink before asking friends to stand in a circle lol. I may do that and see how I do, at times it feel like one of my aids is a little off center but it’s so slight that I cannot tell my audiologest how to fix this.

Hi. Simple suggestion, but assuming the audio is always off centre in the same way, i.e. too far left, too far right, what you need to work on is balancing the console or thing you’re playing on. Can you play a sound you know is in the centre on the console or PC? maybe something on youtube. Don’t use a game to test this as the physics of the game engine will mean the sound could be off from what you think it is.

play a few different sounds of various frequencies and work out if they all sound off in the same way to you.

for example I have low freq loss so a bass sound to me always sounds right heavy, because my right ear hears better. a high pitched sound sounds more towards the centre.

After you’ve worked out which side you lean towards as it were, you then need to see if there is a way of adjusting the gaming devices balance. On PC for example there is a way. I imagine there probably is on a console as well. If you can let me know what you’re playing on I can have a look for you, or you could ask chat GPT if there is a way to do it.

Assuming yes, then adjust the consoles balance until that sound off youtube is in the centre. problem fixed :slight_smile:

Thanks for your very helpful post!!! All things appear to be balanced on the console side and I know where the balance menu is for my sound card. I think the issue may be with the hearing aids I seem to have a slight balance issue with widex that we cannot solve.

no you misunderstand me, you want to unbalance the soundcard. you want to listen to something in the centre like I suggest, it will probably sound off. then aadjust hthe balance on the console to compensate.Hi Right now I’m using a computer which is left heavy. it has to be, so that the sound is in the middle of my head, or my right ear hears more than the left and my brain gets confused.. If you feel that the whole world is off centre with the widex, your audiologist should be able to turn one of the aids up or down.

Anyone know whether accounts for this somehow? Some machines (Verifit 2) check whether the aid wearer is centered enough so perhaps it is a factor.

Could you ask that again? Also, does the widex sound connect do better for gaming or is it the same as TV play?

After playing with the balance settings on my PC I did not notice much improvement. It could be the centering in the game itself. When listening to stereo sounds on youtube for testing speakers, it does sound centered. If the balance is off on the TV play or sound connect it is so slight that I cannot tell. Do the TV Play and Sound connect use the same bluetooth standard? Thanks,

TV Play and Sound Connect use a proprietary Widex transmission method/codec rather than a standard Bluetooth codec. The exact technology isn’t disclosed, but it’s likely the same for both devices—though that’s just a guess.

in all honesty I suspect the games environments are having an effect here. if you can hear things from the same source i.e. the PC that do sound centred and find that in game they are not, this is probably the game mucking about with balance, panning, echo etc. Back when I used to have good hearing and play games I used to find things weren’t exactly dead on. Also many times you or the target are also moving which is another factor.

I can relate to this issue, especially in games where accurate positioning and aiming depend heavily on sound. Audio cues can make a big difference when trying to locate enemies or judge direction during gameplay.

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