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Ringtone no longer heard in hearing aids

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Edited

I’m sure my Galaxy S25 Ultra / Phillips 9050’s used to send the ringtone to the aids when receiving calls

But they don’t get them any more, and I think it’s since the last phone update on September 1st. Or am I crazy??

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I don’t have that phone, but an online search suggests un-pairing the hearing aids from the phone, then pairing again and confirming that it paired. You can confirm the new pairing by checking Settings > Accessibility > Hearing enhancements > Hearing aid support > Bluetooth hearing aids .

I hope this works!

Does this post of mine do anything for you? It ended up being a bit inconclusive but something worked :slight_smile:

Need help with Android phone and hearing aids
I have a Samsung A25. I’m not sure if this is a solution. I used the phone to pair with the HA’s. I tried to use the accessibility method but that didn’t seem to work (ASHA maybe?). But I didn’t care because I already had it working. I found my phone doing the same thing of ringing out loud instead of just the HA’s. I swipe down from the right to get the pop out buttons and see bluetooth and press and hold that to get in to bluetooth settings. I tap details lower right. I tap the 3 dots upper …

I did finally set my ringtone to Mute, and it then sent incoming calls to the "s. So it “worked’ :+1:thanks. I’ll have to see how everything goes moving forward to see if this will be an acceptable setup.

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