URGENT Family Emergency - Lumity 90s I bought 2023 online - New audi unpaired hearing aids

I did accomplish that uninstalling My Phonak etc. and suggestion have been helpful thanks.

It has been such a stressful overwhelming time so I am going to try to CHILL tonight and hopefully reset my state of mind in need of and in search of peace for a change.

Thanks to everyone

Thanks for your thanks, @kcsummerkc.
Best wishes for your other life challenges.

I’m glad you were able to get things working, @kcsummerkc. Well done, @Bimodal_user.

Thank you. Everything was going as usual.

But now a new UNWELCOME MYSTERY. Everything as it was last night on my HAs has changed as if by some slimeball interfering entity.

I had a busy day today doing outside wet and/or dirty work in garden so I did not put my hearing aids in this morning.

I finished my outdoor work late and exhausted but was looking forward to a nice hot shower to clean up.

After shower i put hearing aids in same as always and expected them to work and help me relax unwind with whatever caught my interest on You Tube. Between the time I put in hearing aids and got halfway to my TV ROOM when all of a sudden I was Blasted with music (not the kind Id select myself). I was totally unprepared because Ive made no changes since last evening.

When I opened up phonak ap I shouldve paid more attention to specifics but it informed i was connected to music and mentioned something I think about using Discover or Discovery and proceeded to tell me some How To info. Whatever it was I chose to FORGET whatever it was and in the aftermath I find myself disconnected from my two hearing aids. NO RELAXING I guess - have to get HAs repaired. I think it initially showed the right one connected but not the left and I must have done something to lose the right one also.

So I’m going to try to use the directions here that got me connected and HOPE I succeed because this is not how I pictured spending my evening.

CAN ANYWAY hazard a guess what happened to change my hearing aid settings and add the horrific annoying music. Where did it come from? I sort of suspect it has something to do with AI which has (UNINVITED) taken up residence on my phone and computer.

I used previous instructions and OH HAPPY DAY everything seems to be A-OK. Someday Im going to try to connect/pair my Roger Direct but not now Worn Out and just wanna chill out and have long overdue lunch/dinner.

My two cents I LIKE THIS NEW UPDATED MY PHONAK APP much better. More user friendly. Hope Im not jinxing myself saying that!

Thanks all for before and yet again this time around.

I WOULD STILL APPRECIATE ANY IDEAS about how this mystery music connection and unpairing happened. I HOPE IT WAS A ONE-TIME non repeating event.

@KiwiJohn @codergeek2015 @Bimodal_user

Is Bluetooth turned on on your phone? There should be a switch in your settings.

Yes, check your Settings|Connections\Bluetooth to see whether your HA is paired there.

You need to turn on unsupported le bluetooth devices because Phonak do not support it.

Siri? What is Seri? Never heard of it til now

Siri is the automatic assistant on an iPhone.

Depending on your phone model and how your aids are set up, tapping the aids will start and stop different functions on your phone and the aid: even if you accidentally tap them.

He is using an Android phone. So there isn’t any Siri natively installed on his phone.

…..Or whatever personal assistant your phone runs.

Reconnect the Bluetooth.

Reboot the Aids and get the phone to look at the Bluetooth devices. You need to make the connection either R_Phonak or L_Phonak within 3 minutes of the reboot.

In the MyPhonak App, after pairing your aids with the app, have you looked in the DEVICES tab, then scrolled down to BLUETOOTH STREAMING? I have an iPhone and the Costco Sennheiser Sonite Rise equivalent of Phonak Infinios and there’s a simple switch there to enable Bluetooth Streaming. Works seamlessly for me.