Please help me decide between Philips HearLink 9050 and Jabra Enhance Pro 30

I have had the phonak luminity 90 and have transition to the Jabra pro 30 and like it.
With any of the new generation aids, to get benefit from the AI, you will need to use a closed coupling (power domes or custom ear molds with smaller vent).

@GrayGhost said:

aids, to get benefit from the AI, you will need to use a closed coupling (power domes or custom ear molds with smaller vent).

All the more important with more severe losses. If the fitting is somewhat open it will be likely the feedback prevention will lead to under-amplification. You won’t hear as well, regardless of AI.

WH

I think either would probably be suitable for your loss John. You could try both, although maybe in store first if possible. Then purchase the aids you prefer, although I don’t know the Costco policy on custom moulds should you return them. Would they be usable with the Jabra’s if say you returned the Philips?

Hi again, Barry –

Just a few words to tell you that, largely based on the Costco hearing aid fitter’s recommendation, I decided to go with the Philips 9050 aids. I purchased and have used the Philips product daily for the past month and could not be happier. My ability to use the HearLink 2 app on my cell phone to fine tune the high-medium-low frequency levels for all three program settings he set up for me is just wonderful.

The three programs set up individually for me are (1) General, (2) Speech in Noise. and (3) HiFi Music. I use General most of the time, Speech in Noise when I’m trying to converse with a dining partned in a noisy restaurant, and HiFi Music when I stream music from my cell phone. All three progams are really useful and make my hearing experiences a real pleasure.

I greatly appreciate your earlier responses and send you best wishes from Santa Rosa, California.

–John

Excellent news John, pleased you found the Philips 9050 aids to your liking, and you are happy with the fitting.

Best wishes to you from Bonny Scotland.

Barry

Hi. What did you decide and how did you feel the compared to each other?

Thank you!

See my September 29 response above that details my choice of the Philips 9050 aids, based largely on the recommendation of my Costco fitter. Here we are now, months later, and I couldn’t be happier. I did not try the Jabra aids so cannot offer comparative remarks. Do read the particular points of my satisfaction with the Philips 9050 aids, and now, with the Auracast capability added with the 1.3.0 firmware update, I am set to receive Auracast broadcasts as they become increasingly available.

Best regards, John

Thanks, Beverly. I continue to be very pleased with my Philips 9050 hearing aids. I appreciate your suggestion with respect to custom molds. I discussed that option with Jordan, my fitter at Costco Santa Rosa, and he recommended going with the “half-open” (if I remember his terminology correctly) domes rather than molds. I was certainly ready to pay the extra charge for custom molds. The next time I see Jordan I’ll ask again whether I could benefit from custom molds and what, if any, disadvantages they would have for my particular ear canal structure and hearing loss.

By the way, the Bluetooth connection to my phone for both the control app and hearing phone calls is just marvelous. What great technology. I hope you are enjoying those benefits, too.

In terms of your observation concerning potential loss due to wind, etc., I am apparently insured to cover the loss of one or both aids one time, should that occur. I just did a little information search on the insurance coverage it with the results shown beginning in the paragraph below. For now I feel safe – I could always switch to custom molds after a loss and replacement, should one occur, or after the insurance coverage expires two years after purchase.

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When you purchase the Philips HearLink 9050 from Costco, the “insurance” you were told about is technically a Loss and Damage Warranty.¹ Most Costco hearing aids, including the Philips 9050, come with a two-year period for this specific coverage.²

Here are the detailed terms of how that protection works:

1. The “One-Time” Rule

The most important thing to understand is that the loss and damage coverage is a one-time-per-ear benefit.

• If you lose your left hearing aid, Costco will replace it for free (some older policies had a small deductible, but current standard Costco policy is often $0).³

  Once that left aid is replaced, the new replacement unit no longer has loss and damage coverage. If you lose the replacement, you must pay the full out-of-pocket cost to get another one.

• Your right hearing aid still has its own one-time replacement benefit intact until it is used.

2. Coverage Scope (Loss vs. Damage)

• Loss: If the device falls out while you’re hiking or traveling and you cannot find it, it is covered.

• Damage beyond repair: This covers catastrophic accidents that the standard “repair warranty” won’t touch—for example, if a dog chews the hearing aid into pieces or it is crushed by a car. ⁴

• Excluded items: The coverage typically only applies to the hearing aid “engines” (the units themselves). It generally does not cover lost charging cases or accessories like TV streamers or remote mics.

3. Impact on Return Policy

Be aware that filing a loss or damage claim often voids your right to return the hearing aids for a refund. Costco has a very generous 180-day (6-month) return policy, but if you lose a device and have it replaced under warranty during that time, you typically cannot then return the set for your money back.

4. Warranty Duration

• Loss & Damage: Usually valid for 2 years from the date of purchase. ⁵

• Repair Warranty: Separate from loss coverage, there is a 3-year repair warranty that covers internal failures or malfunctions (like a microphone dying or a battery failing to hold a charge). Unlike the loss warranty, the repair warranty can be used multiple times until it expires.

5. What if you find the lost one later?

If you receive a replacement and later find the original “lost” hearing aid, the original becomes legally property of the manufacturer/Costco. If you try to bring the old one in for service later, the serial number will be flagged as “replaced,” and the center will typically confiscate it.

Pro-Tip: If you have a minor issue, such as a broken receiver wire (the thin wire that goes into your ear), Costco can usually fix that in-house for free without you having to use your one-time loss/damage claim. Always ask if it can be repaired in the office first!

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Again, many thanks and best wishes!

--John

The Jabra 30 work well for me & our sudiograms are similar. Get the aud to add speech focus in noise for groups & restaurants like this: