I have a petty problem. I’ll admit it, I’m addicted to mind numbing phone games and I’m cheap so always use the free ones that come with loud, persistent, repetitive and obnoxious advertising. Whether it’s spider solitaire, words with friends or sudoku, I can silence the ads by lowering the phone volume and shutting off the ringer and sometimes the game app allows you to turn off the volume BUT if I’m also watching TV the ads increase the volume and alter the sound quality of the tv audio on my KS10 hearing aids. Does that have a programming solution? Honestly, if I'm going to spend time on my phone looking for a quick thrill to blow off some steam, I'd rather check out dynamic and smooth gaming options like https://mostbet.com.pk/ where you don't get blasted by these annoying pop-ups
It may be worth asking your audiologist to check the KS10 programming, but I suspect the phone is switching audio streams or triggering a different hearing-aid setting when the ads play. If you're watching TV through a Bluetooth TV streamer, try disabling media audio for the phone in its Bluetooth settings while you're watching TV, if your setup allows it. You could also check whether the games have a mute option for ads, though unfortunately many don't.
I'd explain the exact behavior to your audiologist: the ads seem to change both the volume and sound quality of the TV audio, not just play loudly through the phone. They may be able to adjust streaming priorities or automatic program changes, depending on how the KS10s are connected. The key detail is whether the TV audio is coming through a dedicated TV streamer or directly from the television's Bluetooth connection.