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I’ve ended up with more licenses when selecting Recover Roger Receivers in Roger Upgrader Software

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It’ll be interesting to see if I can actually transfer them but according to my Apps and both Roger iN Mics, I currently have 8 x licenses when I shouldn’t have that many.

Apps I use are MyPhonak and Junior myPhonak.

I can also hear through my Roger Mics with both sets of hearing aids.

12 people in this conversation9 min readJump to latest

Can you send one to me? :wink:

I have found it strange, when installing/uninstalling Roger licenses, with the Roger Installer.

Peter

I can confirm they can be transferred and none of the other receivers / licenses have been lost even with connecting to software.

Hi Zebras
you could get rid of one for study :wink:
there could be something for everyone :face_with_peeking_eye: :hear_with_hearing_aid:

FYI, I just recovered licenses with a Roger Select iN microphone using Roger Upgrader 1.27. Worked like a charm.

In the process, the Upgrader software told me I had 5 sets of licenses I could recover (one set at a time). So if I had a second set of hearing aids, I could recover licenses to put in those.

Thanks to everyone who posted about this.

In reply to @haggis

Hi Haggis,
Could you please explain how you were able to do this?
I have a used Roger ON IN that only came with 1 license which I’ve successfully transfered to my right hearing aid.

How would I recover the additional license? Were you just using the auto-updater?

Thanks!

Phonak Roger Select iN: Can I put one license on one Marvel & leave the other in the Select?
@ggreenone In this thread you find the information how to obtain more Receiver licenses for your Select iN by connecting the microphone to PC with Roger Upgrader. Download Roger Upgrader 1.27 on your PC install Roger Upgrader connect the Roger Microphone via USB open Roger Upgrader Go to Read Device Data. There is a button: Retrieve Roger Receivers. Click “Retrieve Roger Receivers” to get one new receiver inside the microphone. Click “Retrieve Roger Receivers” again, to get another receiver…

Upgrader at: Roger Upgrader Support| PhonakPro41

Edited

Unlimited receivers built in is intended by Phonak with Roger Unlimited

With the introduction of Roger Unlimited, we simplify even more the installation and uninstallation of receivers. All Roger microphones have unlimited built-in receivers to be setup via RogerDirect, meaning:11

And on the Phonak website for Roger ON In V2 they state for Roger On IN v2
“All new generation of Roger microphones have unlimited receivers built in and ready to use with Phonak hearing aids integrating RogerDirect™13.”

  • No time lost to install receivers*
  • No need to uninstall receivers*
  • No need for iN microphone*
Edited

I just picked up a pair of Naida M30 SP hearing aids for a song, off eBay. My Roger Table mic had 2 remaining Roger licenses, so I installed them in these new aids.

On running my recently upgraded ‘Roger Upgrader’ (v1.29), it indeed stated there were no longer any licenses on board. I clicked the “restore licenses” botton, and 2 new licenses were made available for future use :grinning:

Result!!

Edit: This means that this Roger TableMic II, has now produced 12 licenses.

I’m looking at these and those Sky M70 SP as my 2 choices, then I only need 13s :slight_smile:

OK… My turn! I’m chagrined to say that I’d posted specific steps on how to INSTALL the Roger On iN license onto a pair of Phonak aids. Those directions ended with how to UNINSTALL the license in case you wanted to transfer that precious license to another pair of Phonak aids.

But like you, I just found out today that I seem unable to REMOVE the license from the two (legitimate!) pairs of aids that I’ve cross-licensed with my two (Phonak required to buy) Roger ON mics. I’m utterly perplexed! I’ve repeated the same steps over and over and over and over for a solid hour today. I’m unable to REMOVE the license from one of my older pair of rechargeable Phonaks.

I’ll be picking up a new pair of Phonak Lumity Life 312s on Friday. I was told to bring my TWO Roger mics in with me so we could get the license on the new pair of aids. But, um, er, do I have to REMOVE that license from the rechargeable they’re on right now? Cuz if so, it can’t seem to be done.

Was I forced into buying TWO (redundant) Roger mics that I initially cross-licensed with TWO pairs of aids a year ago when I could’ve just bought ONE Roger mic and put that license on 4 aids (2 pairs)?

I have no idea. I guess I’ll take my two Roger mics in with me to the audi’s on Friday. I’ve already got the license from both mics on my Phonak 312 Precious Pinks, which I’ll leave as-is.

Unless she tells me … I’ll say NOTHING about that same license also being on a pair of older rechargeable aids, too. Then I’ll see if she’s able to put the license on my new pair of Phonak Lumity Life 312s Caribbean Pirate. If so, well, call me a PIRATE!

I’ve never been able to figure out how the Roger licensing thing works. It seems we were told we needed to BUY a mic for each PAIR of aids. But now I wonder if that was BS?

Thoughts?

@1Bluejay DON’T BUY ANOTHER SET OF LICENSES!! You do not need to remove the licenses from your old aids, but if the Audi transfers them that is fine. There is free software available for download from Phonak to replace the used licenses in your Roger On in. If you need help doing this after your Audi appointment, let us know and I or someone here will walk you through the steps.

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