Weird problem with Jabra EP30

When the HAs are stuck half in streaming mode and half in normal mode, the ‘resolution’ seems to be to use the native Android HA app to disconnect and reconnect the HAs to the phone’s BT. The disconnect affects the Resound app, too; when the reconnect happens, the Resound app essential restarts. I hope the next release of the Resound app actually fixes the problem.

I spent some time on the phone with Jabra support the problem of split screen, etc. The problem is almost certain to occur if you get a phone call while streaming - when the phone call finishes, you may not get back to streaming automatically, and you may not be able to get back to streaming at all. (The problem usually occurs for me when I’ve ended streaming and am trying to get back to All-Around.)

My version of the Resound app shows a ‘card’ called ‘Audio Streaming’. It’s not described anywhere, but when the issue arises for me, I see either one normal-looking card named Audio Streaming, or split screen with one or both showing Audio Streaming.

The disconnect/reconnect has worked for me, and I don’t find it too annoying, since I like the HAs so much. YMMV.

@philbob57 said:

using the Android 16 HA app

I don’t understand what you mean by this, could you perhaps explain it a bit for me?

Android 16 has an app that can control HAs which can be found at: settings - accessibility - hearing devices, at least in the Pixel version of Android.

Thanks,

On my Pixel, that looks to bring me to the same page as swiping down, select Bluetooth and select the gear icon next to my hearing aids. Do you get the same results?

On edit: sometimes I find just turning Bluetooth off and back on from there resets things for the connections.